Description
Communication node in n8n.
What It Does
Send messages and manage conversations.
When To Use It
In-app messaging, support, customer engagement.
Key Parameters
Operation (send message, create conversation), User ID
Common Mistakes
User IDs must match Intercom’s – use the external_id.
Example
New signup -> Intercom welcome message.
FAQ
Is this node included in n8n Community Edition?
Yes – Intercom ships with the free Community Edition. No paid license needed.
Use the Intercom API for custom attributes.?
Where does it fit in a workflow?
Intercom works with any other node – connect it after a trigger or data node, and feed its output into the next step. Standard n8n data flow: trigger -> transform -> act.
Is support included?
Yes – message the seller through the store and I will help you wire this node.
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